Refund Policy

If Premium isn't right for you, ask for a refund within 14 days of your first Premium payment and we'll refund it in full — monthly or yearly, no questions asked.

• This applies once per account, to the first payment of your first Premium subscription. If you're in the EU or UK, you also have the right described in EU and UK customers.
• A refunded subscription is canceled and Premium ends immediately rather than at the end of the period. Your content stays; Premium-only settings stop taking effect, and a short handle is held for the retention period described in the Terms.

Subscriptions renew automatically. You can cancel at any time with Manage billing on your Subscription page: Premium stays active until the end of the period you've already paid for and you won't be charged again.

Renewal payments, and payments after your first refund window, are not refundable, and we don't give partial refunds for unused time — except in the cases below.

If you live in the European Union or the United Kingdom, you can withdraw from any new Premium subscription within 14 days of buying it, without giving a reason — not just your first one.

Premium starts as soon as you subscribe, so when you withdraw we refund the payment minus the part of the period you've already used. If the 14-day first-payment refund above also applies, you get the full refund instead. To withdraw, email support@hustle.page within the 14 days.

• You were charged twice for the same period, or charged after you had canceled.
• A problem on our side kept you from using Premium for a significant part of the period.
• The cases described in our Terms (for example if we shut down the service).
• Where the law where you live requires a refund.

Email support@hustle.page from the email address on your HustlePage account, and include:

• your HustlePage handle;
• the order number or receipt from our payment provider (sent to you by email when you paid);
• the reason, if the request falls under the exceptions above.

We reply within 7 business days. Approved refunds are issued through our payment provider to your original payment method; depending on your bank, it can take 5–10 business days to appear.

Premium is sold by our payment provider, currently Creem, as merchant of record. Refunds are made through Creem, and Creem's own buyer terms also apply to your purchase. If Creem's terms or the law give you a broader right to a refund, that right applies in addition to this policy.

Deleting your account cancels your subscription immediately and does not trigger an automatic refund. If you're still within your refund window, email us before deleting your account. Accounts banned for breaking our Terms have their subscription canceled and are not refunded, unless the law requires otherwise.

Please contact us before disputing a charge with your bank — we can usually resolve it faster. When a payment is disputed, the subscription may be canceled and Premium ends immediately.

Premium granted to you for free isn't a purchase and has nothing to refund.